While Leonhard acknowledges the "heavenly" aspects of exponential technological change, such as radical medical advances, hyper-personalized AI, and limitless digital augmentation, he sharply warns against the "hellish" consequences driven by the tech industry's current business models. He views the data extraction and surveillance models of companies like Facebook, Google, and Amazon as structurally harmful.
Specifically, Leonhard's "hellven" concept critiques surveillance capitalism by pointing out that it actively causes:
Ultimately, Leonhard uses the "hellven" concept to argue that the massive wealth concentration and unchecked power held by tech monopolies are deeply destabilizing. He cautions that if we allow surveillance capitalism to prioritize algorithmic optimization over ethical guardrails, we risk diluting human dignity and losing the intangible dimensions of being human, such as empathy, vulnerability, and meaning.
Gerd Leonhard coined the term "hellven"—a combination of "heaven" and "hell"—to describe a future that is technologically magnificent but potentially spiritually empty. This concept serves as a direct critique of surveillance capitalism by highlighting the paradox and hidden costs of our modern technological trajectory.